January 27, 2025.

At Spark Vital Health, your privacy and security are important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, including through SMS text messaging and email communications. By submitting our contact form or opting to receive communications from us, you agree to the terms outlined below.

1. Information We Collect

When you fill out our contact form or opt-in to receive SMS text messages or emails, we collect your personal contact details, including your phone number and/or email address. This information will only be used for the purposes described in this policy.

2. Use of Your Information

The personal information you provide will be used exclusively for the following purposes: • Sending appointment reminders, wellness updates, and practice-related communications such as billing, customer service and other administrative requests via SMS text messages and/or email. • Responding to your inquiries submitted through the website contact form. Please note that SMS and email are not secure channels for transmitting sensitive medical information. For any health-related inquiries or personal health information (PHI), we encourage you to use our secure patient portal.

3. Data Protection

We implement reasonable and industry-standard security measures to protect your information from unauthorized access or disclosure. Your personal information, including phone numbers and email addresses, will not be shared with third parties without your explicit consent, except when required by law. It will only be shared with payment processors, legal authorities, partners so that these service providers can perform their normal duties. We do not share, sell, rent or trade any information provided for third parties for promotional purposes.

4. Opt-Out of SMS and Email Communications

You may opt-out of receiving SMS text messages at any time by replying “STOP” to any message. You can unsubscribe from email communications by clicking the unsubscribe link in the email or by contacting us directly at 317-449-3958 or alissa@sparkvitalhealth.com.

5. Consent for SMS and Email Communications

By providing your phone number and/or email address, you consent to receive SMS text messages and/or email communications from us. You understand that these communications will only include appointment reminders, wellness updates, and responses to your contact form inquiries.

6. Messaging Terms & Conditions

You agree to receive information messages [ appointment reminders, account notifications, etc.] from SPARK VITAL HEALTH LLC. Message frequency varies. Message and date rates may apply. For help, reply HELP or email us at alissa@sparkvitalhealth.com. You can opt out at any time by replying STOP.

7. Mobile SMS Messaging Privacy Policy:

Information collected:

We may collect information, such as name, phone number, and email address.

Use of information collected:

We may use the information we collect to perform the services requested including billing, customer service, appointment reminders and other administrative requests.

8. Sharing of information collected:

We may share information we collect with payment processors, legal authorities, partners so that these service providers can perform their normal duties. We do not share, sell, rent or trade any information provided with third parties for promotional purposes.

9. Contact Form Agreement

Before submitting the contact form, please ensure that you have read and agree to this Privacy Policy. By submitting the form, you give your consent to the collection and use of your personal information as outlined here.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any material changes will be communicated to you through our website, and we encourage you to review this policy regularly. Contact Us If you have any questions or concerns about our Privacy Policy or the use of your personal information, please contact us at: Phone: 317- 449-3958 Email: alissa@sparkvitalhealth.com By submitting our contact form or opting into SMS and/or email communications, you acknowledge and agree to the terms of this Privacy Policy.